- How do I place an order?
Just add your items to the cart and click checkout. You can either pay by debit card or credit card or through your PayPal. To order you must be a medical practice or compounding pharmacy that provides patient prescriptive medication to medical practices.
- How do you ship orders?
All our products are sent by FedEx delivery and orders are sent within 1 working day.
- Secure ordering and payment options?
This store automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available). All your payment details are strictly confidential and we do not store such information. Your address will not be used for any other purpose than to send your order out. We do not share any details or sell any address/email information to third parties. We cannot take payment over the phone for online orders, all payments are made safe and securely via PayPal.
- Returns and Refunds?
We want you to be happy with your purchase every time. However, if an item needs to be returned then it must be sent back in its original unopened state within 5 working days for you to be eligible for a refund. We ask that you also send an email to firstname.lastname@example.org along with pictures so we know to expect your return and the reason the item was not suitable.